Yes, every day!  We regularly handle fragile, perishable, and high-value deliveries. Couriers take a great deal of care with all deliveries and we are accustomed to careful packing, “this side up” handling, and secure strapping in vehicles when needed to minimize movement. We have padded moving blankets for added security. For very delicate items, let us know the specifics (material, dimensions, special handling notes) so we can plan the right courier and vehicle. 

Yes. We work with florists and greenhouses and have experience with fragile flower deliveries, including bridal bouquets. Please provide us with any special handling details and the recipient’s best availability window. 

Yes. We currently deliver many kinds of sweet treats to our customers which is great for client gifts and events. While our vehicles are air-conditioned, in hot or humid conditions, we recommend insulated or protective packaging. If you need guidance, we can suggest simple packing options.

Yes. We’ve delivered catering for our customers for many years. Catering orders go direct from pickup to drop-off with no intermediate stops and can be scheduled as daily, recurring or one-off. Please tell us if trays must stay level or upright or any other special requirements.

Yes. Please include any lab instructions, temperature requirements, and timing windows so we assign the right service level.

Yes. Tell us the quantity of boxes, approximate weight and size, pickup and drop-off details, and any access required to docks, elevators, and stairs. We’ll assign the right vehicle and bring dollies, wagons, padded moving blankets and straps as needed.

We prefer that items be packaged, but we can supply basic envelopes or boxes when needed. For loose or irregular items, we can secure them in-vehicle with straps and padded moving blankets.

We have dollies and 3 wagons for multi-box jobs and catering orders, as well as padded moving blankets and straps to protect and secure items in vehicles. Two-person service is available for heavier pieces and our team can assess whether a second courier is needed. Two-person service may incur additional charges. 

Yes. Email us the labels and any instructions and we’ll print and apply them.

Yes. We will apply your label and hand off to the carrier.

Yes. Email us the file and we will print the document and then deliver it. Helpful details to include: paper size, single or double-sided, colour or black and white and quantity.

Yes. Email the bill of lading to us and we will follow the warehouse’s release procedures.

Although we’re not movers, if a piece fits safely in our van and doesn’t require disassembly, we can deliver it. Stairs, tight corners, or heavy items may need two-person service. Two-person service may incur additional charges.

Yes. Please advise us of the weight and box dimensions so we can assign a suitable vehicle and lifting support.

Not at this time as we don’t operate a refrigerated van. Shelf-stable foods are fine under our normal service as well as direct service catering orders. 

We do have drivers certified for Transportation of Dangerous Goods. Some classes require specific packaging, documentation, or may be restricted. Please call us to discuss your requirements.

Yes. Our staff sign confidentiality agreements and are trained to handle sensitive materials. We never open client packages, minimize handoffs, and we obtain name and signature on delivery. We provide you with proof of delivery, including a photo. 

Yes. Your courier will wait on-site for signed documents and deliver them to the next location immediately after.